Here is the transcript:
Morning
Gina. I'd like to put in a holiday request. Do you deal with that?
Yes
I do. You need to fill in the holiday request form and let me have it
at least a month before your holiday. Going anywhere nice?
Yes.
We're going to New York to see a show and do some shopping.
Oh
lovely. I've always wanted to go to New York.
You
can get some good deals online these days, flight and hotel. We went
to Spain last year, never again. It worst holiday we ever had.
Why
was that?
The
hotel looked lovely in the brochure, but when we got there it wasn't
even finished! Can you imagine? I mean, you don't have a holiday on a
building site, do you.
Was
it that bad?
Honestly,
what with the noise, hammering, drilling all day long and parts of
the hotel that were fenced off, scaffolding on the walls, the
restaurant was reduced by half so there wasn't enough room for
everyone.
Did
you complain?
Of
course we did. All we got was an apology. I went to see the rep who
told us to contact the travel company when we got back. So I wrote a
nasty letter and all I got was a voucher for fifty pounds off our
next holiday.
Tell
me which company you travelled with. I'll make sure I won't book my
holidays with them. I do like Spain, though.
Me
too, it's a great place for a holiday. But I think with the
recession, a lot of projects were abandoned, due to lack of finance.
You
won't be able to relax on a sunny beach in New York though, will you?
Well
no. It's completely different. Maybe later in the year we'll go to
Tunisia for a beach holiday.
Lucky
you. All I get is a week in Devon in a caravan. That's what the kids
like.
When
the kids are grown up, you'll be able to travel where you want.
You're
right. Anyway, here's the form, fill it in and give it back as soon
as you can.
I'll
check the dates and give it back this afternoon.
No
worries.
